Task 5.2 "Critical thinking: The soul of communication"


Personal view: How do communication and critical thinking impact your future role as a leader in the workplace.

According to the passage, miscommunication is a very costly aspect of any business venture. Even though measures such as effective communication courses are being attended by employees, they lack the insight to truly tackle the root cause of the problem. Effective interaction with others stems from mutual understanding and the ability to digest information accurately, as tools to formulate our thoughts critically. The main culprits of miscommunication came about mainly are assumptions and vague or ambiguous information dissemination. Serving in the Airforce during my NS as a flight line crew, I have personally seen the consequences of miscommunication that would be otherwise avoidable if one were to apply the critical thinking framework. In my line of work, miscommunication not only is expensive but might also claim lives. The experience has led me to reflect upon the importance of effective communication. As a leader, the responsibility of receiving and disseminating information is a heavy one. But the successful application of critical thinking can boost performance and efficiency while minimizing risks at the same time which is hugely beneficial to all.

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