Task 5.2 "Critical thinking: The soul of communication"
Personal view: How do communication and critical thinking impact
your future role as a leader in the workplace.
According to the
passage, miscommunication is a very costly aspect of any business venture. Even
though measures such as effective communication courses are being attended by
employees, they lack the insight to truly tackle the root cause of the problem.
Effective interaction with others stems from mutual understanding and the
ability to digest information accurately, as tools to formulate our thoughts
critically. The main culprits of miscommunication came about mainly are assumptions and vague or ambiguous information dissemination. Serving in
the Airforce during my NS as a flight line crew, I have personally seen the
consequences of miscommunication that would be otherwise avoidable if one were
to apply the critical thinking framework. In my line of work, miscommunication
not only is expensive but might also claim lives. The
experience has led me to reflect upon the importance of effective
communication. As a leader, the responsibility of receiving and disseminating
information is a heavy one. But the successful application of critical thinking
can boost performance and efficiency while minimizing risks at the same
time which is hugely beneficial to all.
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